FAQ

Yes – if we cancel the trip, you will receive a full refund.

If the weather conditions are so bad that we can’t complete the trip as planned, we’ll first consider the possibility of moving the trip to another time or another day. If this is not possible, the trip will be cancelled, and you will be refunded the amount paid.

The meeting point is at our booking office in the centre of Reine unless otherwise agreed upon. The address is: Reine Ytre Havn 1, 8390 Reine. Look for the blue door in the basement of the white house in the city centre.

On all our trips, you must be at the meeting point 20 minutes before the trip starts.

There is a large parking lot just beyond our booking office. If you’re driving, we recommend that you park your car there to maintain the “clean and tidy” feel of Reine city centre.

In order to avoid excess strain on the environment, we prefer that you do not print your ticket. When you show up for the trip, the only thing you need to do is remember the name the booking was made under.

We recommend that you wear warm clothes – woollen underwear is a great idea to stay warm, but other than that you can wear normal clothes. Remember to bring a hat, mittens and a scarf, even on warm summer days. Water-repellent shoes with good ankle support are recommended. You can borrow warm coveralls and rescue equipment from us during boat trips.

You don’t need to bring anything. However, we do recommend that you bring food and drinks with you on the trips that include a walk. We have coffee and tea available on the fishing boat, and on the trips to Lofotodden National Park and Refsvikhula.

For hiking trips, different recommendations apply – please see a separate section below for this information.

Yes, you can, but be prepared for potential sea spray, especially on low, open boats. Wrapping your camera in something to protect it from the spray could be a good idea.

It all depends on what you want to experience. “Skreifiske”, the fishing of Norwegian cod, usually takes place from mid-February to mid-April. Other types of fish can be fished year-round. In Reine, we see the midnight sun from 27 May to 17 July. The birds usually nest from mid-April to mid-September. In August and September, you’ll see more blooming flowers and varying colours in Lofoten.

Our hikes are set in natural terrain where there is no adapted path for wheelchairs. When it comes to our fishing trips and RIB trips, we have more flexibility with regards to making the tour accessible for people with disabilities.

We’d like to work directly with the guest in each individual case, since there’s no standard solution that works for everyone – so please get in touch with us before booking your trip, and we’ll be happy to help you.

It’s very rare that we experience someone getting seasick on our RIB tours. However, the sea in Lofoten is rarely completely calm, and you have to expect some waves and turbulence. If you tend to get seasick, or if you’re worried you may become seasick, taking a seasickness tablet may be an option for you.

No, unfortunately we do not provide seasickness tablets. You’ll have to arrange this in advance on your own.

You can take as much as you want of the fish you’ve caught yourselves. However, there are restrictions on how much fish you can take out of the country.

The fish that swim in the sea around Lofoten, which we most often get on deck, are cod, pollock, ling, haddock, cusk and mackerel. Redfish and catfish are rarer. Skrei, the Norwegian cod, comes down to Lofoten during the winter, usually in the period from mid-January to mid-April.

No, Norwegian cod is a migratory fish that comes down from the Barents Sea to spawn. This happens in the winter, normally from mid-January to mid-April. We recommend travelling in March/April if you’d like to fish for Norwegian cod.

We don’t have fishing rods available for loan or rental. The fishing equipment we use is the traditional Norwegian “juksahjulet”. We have six fishing stations on board our boats.

Yes, you can. Our trips are planned so that everyone can take part. We have rescue equipment available for infants, children and adults.

We adapt our trips to the guests who are accompanying us. Being pregnant doesn’t mean that you can’t come along on a trip, but there may be certain trips we would recommend to you over others. We recommend that you contact us before booking if you’re pregnant.

This depends on which trip you choose – we have some trips where you stay on the boat the entire time, while others include a hike. We use RIBs to get to the starting point on all of our mountain hikes.

For more information on walks and mountain hikes, see below.

You should be prepared for the fact that there may be sea spray on the trip, even though this isn’t something that occurs on every trip. It’s fairly rare but can certainly occur. If it rains, you will get wet since you’ll be sitting in an open boat. The coverall we’ll lend you is water-repellent

We don’t have rainwear available for loan, but we have coveralls that are water-repellent that you must wear onboard the boat.

No, we provide all the rescue equipment you need to take part in the trip.

Unfortunately, you can’t use your own rescue equipment on board. This is because we need to have documentation on the proper maintenance of all rescue equipment, and the equipment must be approved for our use.

We use RIBs (Rigid-inflatable boats) on all our trips. RIBs are stable and seaworthy boats with fixed hulls and inflatable pontoons along the edges.

Our boats have two 300 HP engines.

We have two engines on our boats for safety reasons. There are two separate systems, which means that if we get into trouble with one, we still have the other one available for use.

We use RIB because it’s the best boat to use for the trips we offer. With RIB boats, we’re stable in the water, we can drive close to land, and we can get close to the wildlife.

The speed is adjusted according to the guests on board and the conditions at sea. Safety is the most important thing for us, so we don’t have a fixed speed, or a maximum speed for the trips.

We use boats on all of our half-day and full-day trips.

The trips take place in open and exposed terrain. Bring sunscreen, warm clothes, swimsuit and rainwear. You also need to bring water and a packed lunch, as well as a camera if you wish.

We’ll pass by small streams on most of our trips, where you can fill up your water bottle with water. However, we can’t guarantee that there will be water in the streams, so bring plenty of water with you.

No, it is not recommended to wear sneakers on our walks or mountain hikes. The trips are sometimes set along steep and/or rough terrain, and the conditions can be wet and slippery. It’s important to wear hiking boots with a good sole and good support for the ankle.

Our walks follow natural paths with elements of rock piles and sandy beaches.

Our mountain hikes are mainly off the beaten path. The mountainside is steep, and we hike through thickets and rocky outcrops. Having good balance and being familiar with wild nature is a great advantage.

The vast majority of our trips are developed with this in mind. In most cases, it will be possible to end the trip or turn back whenever you want.

No, you don’t have to hike to the top. You’ll get to enjoy a fantastic view and a nice nature experience even if you choose to stop before we’ve reached the peak. However, one of our trips has a different end point than the meeting point. On this trip, it won’t be possible to turn back along the way.

In that case, we’d love to speak with you before you’ve booked a trip, so that we can help you find the right trip for you.