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Terms and Conditions

AQUA LOFOTEN COAST ADVENTURE INFO:

BUSINESS INFORMATION:

Aqua Lofoten Coast Adventure AS
WAT registration number: 918486313 MVA Foretaksregisteret

Post adress: Reineveien 55, 8390 Reine, Norway

Booking office (summer): Reine Ytre Havn 1, 8390 Reine, Norway

Booking office (summer): Sakrisøya 2, 8390 Reine, Norway

TLF: +47 99 01 90 42

E-MAIL: booking@aqualofoten.no

WEB: www.aqualofoten.no

CONDITIONS LIVEABOARD:

Booking must be done through your AGENT
Booking is secure when a 20 % non-refundable deposit is paid
Rest payment must be done no later than 4 weeks prior to trip

Departure city varies – make sure to check with your AGENT

Departure time varies – make sure to check with your AGENT

Cancellation must be done in writing minimum 4 weeks prior to trip. Deposit is refunded only IF we get someone to fill your seat

CONDITIONS DAY TOURS:

BOOKING:

Your booking is not complete until you recieve your electronic ticket.

Your electronic ticket must be available for scanning before your trip.

Reservations not paid within the 14 days prior to acitvity date may be cancelled and booked by others (unless special agreement).

The mobile number given in your booking must be operativ within 24 hours prior to your shedules activity.

PAYMENT:

Payment must be done 14 days prior to your trip.

Payment must be done by credit card.

Payment by invoice is not an option (unless special arrangement).

CANCELLATION:

All cancellation must be notified in writing not less then 14 days prior to your trip, or you will be charged in full.

If booking is cancelled or the number of guests reduced within the 14 days before your trip, the original booking will be charged in full.

If your trip is cancelled due to weather conditions, not enough participants or technical issues of any sort, your payment will be refunded in full.

Due to quick changes in local weather conditions we may cancel on short notice – up to 1 hour before departure.

Due to quick changes in the booking picture you may be notified of cancellations due to «not enough participants» up to 1 hour before deptarture.

MEETING POINT:

Meeting point for all* our trips is at our Booking Office in the center of Reine.

If it is iconvenient for you to get to Reine, and want to be picked up at one of the following locations instead, please contact us by e-mail to pre-arrange this:

– Lofoten Activity Center (SAKRISØY)

– SØRVÅGEN

– Å

*Meeting point for History of Lofoten and the Refsvika cave; 3-4000 year old Stone Age Cave paintings is at Lofoten Activity Center (SAKRISØY)

*Meeting point for Hunting the Northern Light is at Lofoten Activity Center (SAKRISØY)

MEETING TIME:

Meeting time at our Booking Office in Reine is always 20 minutes prior to the starting time or your trip.

Meeting time at any other locations varies between 10 – 30+ minutes after the starting time of your trip, depending on several variables. Please check this with us in person on the day of your trip.

No refunds in case of guests being delayd. Meeting time is finial.

NOTE:

The general route on our trips may change due to weather conditions.

CONTACT US:

TLF: +47 99 01 90 42

E-MAIL: booking@aqualofoten.no

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